Welcome to FC Boutique

Terms and Condition & Exchange/Returns Policy

Here at Lauren Goodgers Collection we take great pride in our garment construction and we use only the best London based factory from fashioncapital.co.uk that is based at florentina clothing village in North London.

However occasionally a garment may not be to your requirements so please read below regarding our returns policy.

If needed, how do I Return & Exchange Items


All items are quality controlled and checked for any faults before they are dispatched so we will gladly accept the return or exchange of unworn, unwashed or defective items, within 14 days of receipt of purchase. Please send original sales receipt when returning your purchase and please ensure that all of the packaging is still attached to your garment to the following address:

Customer Returns
Fashion Enter
Unit 32a Vicarage field shopping Centre
Ripple Road
Barking
Essex
IG11 8DQ

Return/Exchange packages must be pre-paid, preferably by special delivery / recorded delivery or an alternative way of being able to track the garment where a signature is required to avoid any items being lost in the post.


Any garments returned outside of the 14 day guarantee or a garment sent without a sales receipt will warrant a credit note being issued for the value returned garment less delivery charges.

Holiday and Seasonal purchases will be allowed for returns 14 days after the calendar Holiday date (i.e. Christmas purchases can be returned for A FULL refund up to 14 days after December 25th).

Your card will then be promptly credited (less the initial postage charges), and a return credit receipt will be mailed to your address or an email acknowledgement will be sent

PLEASE REMEMBER TO FILL IN THE RETURNS SLIP AND PLEASE STATE THE REASON FOR YOUR RETURN AS THIS WILL HELPS US IMPROVE FOR THE FUTURE! 



Please keep reviewing the www.laurensway.fcbboutique.com as we regularly add in new garments as Lauren always wants her range to be new and exciting.

Thank you for purchasing from the Lauren Goodgers Collection. Have a great time wearing your chosen garment and if it’s a gift hope they enjoy it!

Important Information:

Extra care should be taken when trying on garment to reduce the risk of make-up transfers onto the clothing.
When trying on delicate, beaded garments and light coloured garments (in the interest of quality) we ask that you remove any rings, earrings or other jewellery when trying on for fit and size - only until you are certain that you will be keeping your item. If trying on lightly coloured and/or fitted clothing, we kindly ask you use a scarf to prevent make-up transfer. Returns will not be accepted if the garment is damaged or soiled and may be sent back to the customer. All items are quality controlled and checked for any faults before they are dispatched to customers.

Exchanges can only be made for a different size of the original item ordered for free. You will need to specify the size required when you return your item. When exchanging for a completely new item, you will need to return it follow the refund procedure and place a new order.